Terms of service

Terms of Service

Last Updated: [DATE]

Welcome to WearWolfStreet. These Terms of Service (“Terms”) govern your access to and use of our website, [WEBSITE URL], and your purchase of products from us.

By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or purchase our products.

For the purposes of these Terms, “WearWolfStreet” , “we,” “us,” and “our” refer to WearWolfStreet, operating from 18/4 sahapur colony , block J ,new alipore , plot -180 , Kolkata-700053 . “You” and “your” refer to any visitor, customer, or user of our website.

1. Account Terms

You may be required to create an account to access certain features of our website or place orders.

When creating an account, you agree to:

  • Provide accurate, complete, and current information.

  • Keep your account and login credentials secure.

  • Update your information when necessary.

  • Accept responsibility for activities carried out through your account.

  • Notify us promptly if you believe your account has been accessed without authorization.

You must be at least [18] years old, or have the consent and supervision of a parent or legal guardian where permitted by applicable law, to use our services.

We reserve the right to suspend or terminate accounts where we reasonably believe that the account has been used fraudulently, unlawfully, abusively, or in violation of these Terms.

2. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices may change from time to time without prior notice. However, changes to prices will not affect orders that we have already accepted and confirmed, except where required to correct an obvious pricing or technical error.

Depending on the product and applicable law, prices may include or exclude applicable taxes, which will be displayed during the checkout process where required.

We accept the payment methods displayed on our website at the time of purchase, which may include:

  • Credit and debit cards

  • UPI

  • Net banking

  • Digital wallets

  • Cash on delivery, where available

  • Other payment methods made available by our payment service providers

By submitting payment information, you confirm that you are authorized to use the relevant payment method.

We use third-party payment processors to process payments. We generally do not directly store complete payment card details on our servers.

If a payment is declined, reversed, charged back, or otherwise unsuccessful, we may cancel or place the relevant order on hold until payment is successfully completed.

3. Product Descriptions and Availability

We make reasonable efforts to ensure that product names, descriptions, images, specifications, colors, sizes, measurements, and other information displayed on our website are accurate and up to date.

However, product colors may appear differently depending on your device, screen settings, lighting, or other technical factors.

Minor variations in appearance, measurements, packaging, or other characteristics may occur and will not necessarily constitute a defect.

We reserve the right to:

  • Correct errors or inaccuracies.

  • Update product information.

  • Change product specifications where appropriate.

  • Limit quantities available for purchase.

  • Discontinue products without prior notice.

Product availability displayed on our website may change without notice.

4. Order Acceptance and Cancellation

When you place an order, you are making an offer to purchase the selected products subject to these Terms.

After receiving your order, we may send an order acknowledgement or confirmation. This acknowledgement does not necessarily mean that your order has been finally accepted.

We reserve the right to accept or reject an order for legitimate reasons, including:

  • The product is unavailable.

  • There is an error in the product information or price.

  • Payment cannot be successfully processed.

  • We identify suspected fraudulent or unauthorized activity.

  • Delivery to the provided address is not available.

  • The order violates these Terms or applicable law.

If we cancel an order after payment has been received, we will initiate an applicable refund to the original payment method or through another legally permissible method.

You may request cancellation of an order by contacting us at contact@wearwolfstreet.in subject to the order's processing or shipping status and our cancellation policy.

Once an order has been dispatched, cancellation may no longer be possible. In such cases, the applicable return or refusal-of-delivery process may apply.

5. Shipping and Delivery

We currently ship to locations within [DELIVERY AREAS / INDIA].

Orders are generally processed within 7-10  business days after payment confirmation.

Estimated delivery time is approximately 7-10 BUSINESS DAYS, depending on your location, courier availability, product availability, and other circumstances.

Delivery estimates are approximate and are not guaranteed unless expressly stated otherwise.

Delivery may be delayed due to circumstances beyond our reasonable control, including:

  • Severe weather

  • Natural disasters

  • Transportation disruptions

  • Strikes or labour disruptions

  • Government restrictions

  • Public emergencies

  • Courier or logistics issues

  • Incorrect or incomplete delivery information

  • Unsuccessful delivery attempts

You are responsible for providing an accurate and complete delivery address and contact information.

If a shipment is returned to us because of an incorrect address, refusal to accept delivery, or repeated unsuccessful delivery attempts, additional shipping charges may apply before the order can be resent, where permitted by applicable law.

Risk associated with the products will transfer in accordance with applicable Indian law and the terms applicable to the particular transaction.

6. Returns, Exchanges and Refunds

Our returns, exchanges, and refunds are subject to our Return and Refund Policy, available at www.wearwolfstreet.in.

Before returning a product, customers should review the applicable eligibility requirements, including any requirements concerning:

  • Return time limits

  • Product condition

  • Original packaging

  • Tags and labels

  • Proof of purchase

  • Sale or discounted products

  • Personalized or customized products

  • Hygiene-sensitive products

  • Products specifically identified as non-returnable

Where a return is approved, customers may be required to follow our specified return procedure.

Refunds, where applicable, will generally be processed after the returned product has been received and inspected.

Approved refunds may be issued to the original payment method or through another permitted method.

Depending on the payment provider or financial institution, the time required for the refund to appear in your account may vary.

Nothing in this section is intended to limit or exclude any mandatory consumer rights or remedies available to you under applicable Indian law.

For questions regarding returns or refunds, contact contact@wearwolfstreet.in.

7. Prohibited Uses

You agree not to use our website, services, or products for any unlawful or unauthorized purpose.

You must not:

  • Violate any applicable Indian law, regulation, or legal requirement.

  • Attempt to gain unauthorized access to our website, systems, accounts, or databases.

  • Interfere with or disrupt the operation or security of our website.

  • Introduce malicious code, viruses, malware, or other harmful material.

  • Use automated systems to scrape, copy, harvest, or collect website content without our permission.

  • Use our website for fraudulent transactions or payment activity.

  • Provide false, misleading, or fraudulent information.

  • Impersonate another person or entity.

  • Attempt to circumvent security, access controls, or purchase limitations.

  • Reproduce, copy, modify, distribute, or commercially exploit our content without authorization.

  • Use our website to infringe another person's intellectual property, privacy, or other legal rights.

  • Resell products purchased from us where such activity is prohibited by applicable law or our stated policies.

We may restrict or terminate access to our website or services if we reasonably believe these Terms have been violated.

8. Intellectual Property

Unless otherwise stated, all content available on our website—including text, logos, graphics, photographs, product images, designs, videos, icons, page layouts, and other materials—is owned by or licensed to WearWolfStreet and is protected by applicable intellectual property laws.

You may access and use our website for personal and lawful shopping purposes.

You may not reproduce, republish, distribute, modify, create derivative works from, sell, or commercially exploit our website content without our prior written permission, except where permitted by applicable law.

9. User Content and Reviews

If we allow customers to submit reviews, comments, photographs, ratings, or other content, you agree that your submissions:

  • Are truthful and not misleading.

  • Do not violate applicable law.

  • Do not infringe the rights of another person.

  • Do not contain unlawful, abusive, defamatory, obscene, or harmful material.

  • Do not contain malicious software or unauthorized advertising.

You retain ownership of content you lawfully submit. However, by submitting content to us for publication on our website or related channels, you grant WearWolfStreet a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and distribute that content for operating, promoting, and improving our business, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

10. Third-Party Services and Links

Our website may use third-party services, including payment gateways, logistics providers, analytics services, advertising platforms, social-media services, and other technology providers.

Your use of third-party services may be subject to those providers' own terms and privacy policies.

We may also provide links to third-party websites. We are not responsible for the content, security, availability, or practices of websites that we do not control.

11. Disclaimer

To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.

We make reasonable efforts to maintain accurate information and reliable website functionality, but we do not guarantee that:

  • The website will always be available or uninterrupted.

  • The website will be completely free of errors.

  • All information will always be current or complete.

  • The website will be free from technical defects or harmful components.

Nothing in these Terms excludes or limits any warranty, guarantee, condition, consumer right, or remedy that cannot lawfully be excluded or limited under applicable Indian law.

12. Limitation of Liability

To the maximum extent permitted by applicable law, WearWolfStreet, its owners, directors, employees, representatives, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of our website or purchase of products.

Where liability cannot lawfully be excluded, our liability will be limited to the extent permitted by applicable law.

Nothing in these Terms is intended to exclude or restrict liability for matters that cannot legally be excluded or restricted under Indian law, including applicable consumer protection rights.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless WearWolfStreet, its owners, directors, employees, representatives, affiliates, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from:

  • Your violation of these Terms.
  • Your unlawful use of our website or services.
  • Your infringement of another person's rights.
  • Your fraudulent or unauthorized activity.
  • Your violation of applicable law.

This provision will apply only to the extent permitted under applicable law.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, services, website, legal requirements, or applicable regulations.

The updated Terms will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict-of-law principles.

Subject to any mandatory jurisdictional rights available to consumers under applicable Indian law, disputes arising out of or relating to these Terms, our website, or purchases made through our website shall be subject to the jurisdiction of the competent courts at Kolkata , West Bengal , India 

Nothing in this section is intended to deprive a consumer of any mandatory rights or remedies available under applicable Indian consumer protection laws.

16. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision shall be modified or severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and WearWolfStreet concerning your use of our website and purchase of our products, except where applicable law requires otherwise.

 

18. Contact Us

If you have questions, concerns, complaints, or requests regarding these Terms or your order, please contact us:

WearWolfStreet
Legal Business Name: WearWolfStreet
Email: contact@wearwolfstreet.in
Business Address: 18/4 sahapur colony , Block J , new alipore , plot 180 , kolkata-700053
Website: www.wearwolfstreet.in

Customer Support Hours: 11.00 AM -7.00 PM , Monday- Friday

We aim to respond to customer enquiries within 2 business days.